- How long does it take for my order to ship after I place it?
Orders are usually processed and shipped on the same day after successful payment to ensure they enter the delivery process as quickly as possible.
- How long does shipping take?
After the goods are shipped, they are generally expected to arrive at your address within Spain in about 2 days. The exact time may vary slightly depending on the logistics situation.
- Do you support international shipping?
Currently, shipping is limited to Spain only. We do not support other countries or regions.
- Can I return items?
Yes. Customers can apply for a return within 30 days of receiving the goods. If the conditions are met, the return process will be processed.
- How long does it take for a refund to arrive?
After the returned goods are approved, the refund is usually processed and returned to the original payment method within 3 days.
- Are there any automatic renewals or subscriptions?
No. All orders on this website are paid in a one-time payment. There are no automatic renewals or hidden subscription fees.
- How do I contact customer service?
You can contact us for assistance via email: jordi.casas@silentchop.shop