This Privacy Policy applies to the silentchop.shop website and explains how we collect, use, and protect your personal data.
- Data Collection
During your use of this website, we may collect the following information:
Name
Contact information (email, phone number)
Shipping address
Order and payment information
Website access and usage data (such as browsing history)
This information is used solely for order processing, logistics and delivery, customer service, and website operation optimization.
- Purpose of Data Use
The data we collect is used for:
Processing and completing orders
Arranging delivery and after-sales service
Providing customer support
Improving website experience and service quality
Complying with legal and regulatory requirements
- Data Protection
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, modification, or loss.
- Data Sharing
We will not sell your personal data. Where necessary, we may share it with the following third parties:
Logistics and delivery service providers
Payment processing service providers
Government or regulatory agencies required by law
All third parties use data only to the extent necessary to provide the services provided.
- User Rights (GDPR)
Under applicable law, you have the following rights:
Access to your personal data
Correction of inaccurate data
Request deletion of data (Right to be forgotten)
Restriction or objection to data processing
Right to data portability
You can exercise these rights by contacting us.
- Data Retention Period
We retain your personal data only for the time necessary to achieve the purposes for which it was collected, after which it will be securely deleted or anonymized.
- Use of Cookies
This website may use cookies to improve user experience, including:
Basic website functionality
Traffic analysis
Saving user preferences
You can manage or disable cookies through your browser settings.
- Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: jordi.casas@silentchop.shop